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Customer Service


For inquiries regarding your StarsCash account or to make suggestions for new accepting locations, contact the StarCard Service Center: 



Please include your name, 9-digit Student ID# (beginning with a B), and birth date in your e-mail.



 Representatives are available Mon. – Fri., 7 a.m. – 5 p.m. Central Time.

 International callers may dial 267.327.4699

 Laundry Trouble?

To report a problem with a laundry machine accepting StarsCash, please click here


The StarsCash Terms and Conditions are available for your review via a link in the footer of every page on this site.


Terms and Conditions